American Alarm FAQ

Please find answers to frequently asked questions.

If you don't see your question below feel free to contact a security expert.


	What sort of package deals do you offer?
	Why don't you offer free systems?
	Do you offer wireless systems?
	What is the difference between your systems and those provided by the larger national companies?
	Do you also monitor the systems?
	What is your service area?
	What do I do if my alarm system goes off by mistake in the middle of the night?
	If I have trouble with my system after normal business hours what do I do?
	What do I need to do to make changes to my contact list?
	What do I need to do if I move and need to cancel my alarm monitoring service?
	Are you able to monitor alarm signals over the internet (even if you have VoIP, Voice over Internet Protocol) as well as phone line?
	Do you accept credit cards?
	Can I pay with a check by phone?
	Is my financial data secure?
	Why does my statement show an unpaid service ticket if I am enrolled in auto-debit?
	My Yard Sign is missing/damaged how can I get a new one?

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