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A security system is only as good as the alarm company's monitoring facility. American Alarm's 24-hour Security Command Center is unsurpassed in New England. It is a state-of-the-art, U.L. certified, facility with the sophisticated power and communications backup systems that earned it approval from the U.S. Department of Defense.
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Getting help fast
If there is an intrusion or fire at your property, American Alarms team of certified operators posts the best response rate in the industry. Click Police /Fire Dispatch to read more ...
Getting help fast
If there is an intrusion or fire at your property, American Alarms team of certified operators posts the best response rate in the industry. Click Police /Fire Dispatch to read more ...
Certified staff
 Our 24-hour Security Command Center has achieved the coveted Five Diamond Certification from the Central Station Alarm Association (CSAA). This top-level certification, which is reviewed annually, means that every member of our monitoring staff has completed the training programs and the testing required for designation as a CSAA Certified Central Station Operator. That means the men and women who stand ready to deal with an emergency at your property 24-7 are the best trained in the security industry and able to act quickly and appropriately to any adverse event at your home or your business. Contact a certified expert.
State of the art
Our 24-hour Security Command Center carries the Underwriters Laboratories (UL) 611 Certification, which is the gold standard for excellence in the security industry. That means our monitoring facility has state-of-the-art technology with the sophisticated power and communications backup systems that allow us to operate 24-7, 365 days a year, regardless of external conditions. UL engineers often make surprise inspections to confirm that we're in compliance with their very strict standards, and thats fine with us. And were always happy to welcome our clients to tour the facility at any time, and see how our staff and systems work.
Remote Video Management
 Want to make sure the kids got home safely? Want to verify your office is safe?
American Alarm’s remote video management allows you to access your cameras and recordings from anywhere via a simple web browser. Your account is private and secure and accessed by only those that YOU give permission. One of our specialists can easily evaluate your requirements to recommend a CCTV system that will fit your business needs or lifestyle.
To Sign in or for more information please click on the Remote Video Management link.
Liberty ACS Managed Access
 Whether securing a two door law firm, a four door insurance company, or an eight door manufacturer; LIBERTY ACS is often an attractive long-term economic solution for small business. Managed through our secure web-based interface, managing access was never so easy. All changes, adds and revocations are updated instantly to assure real-time security. You need not worry about the technology components, system back-ups, uptime, or software updates, those are our our responsibility.
To Sign in or for more information please click on the Managed Access link.
Watchwire
 For businesses using their websites and servers for on-line presence and e-commerce. Monitoring services are implemented through a website on a global computer network for monitoring of hardware and software systems, including computers, servers, websites and local and wide area networks. Watchwire monitors website and server uptime 24x7, notifies designated representatives when the site goes down, and seeks response commitments using the internet, Wireless web, telephone, pager or fax machine.
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Our service team is always there for you
At the end of day, we're a service company and the men and women of our service department are the backbone of our operation. Whether it's technical assistance over the phone, at any time of the day or night, or the rapid response of our on-call licensed technicians, our service team is always ready to meet our customers needs.
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On the road
Our service team is on-call 24 hours a day, 7 days a week, to handle any client need. Click to read more ... 
On the road
Our service team is on-call 24 hours a day, 7 days a week, to handle any client need. Click to read more ...
Proactive service
 American Alarm offers free annual inspections for every home security system we monitor. For our business security system clients, we build in scheduled wellness inspections to our service plans that make sense for the scale and scope of their facilities. Being proactive keeps the systems functioning properly, which enhances your security and prevents false alarms.
Helping you keep pace
 Prevention and detection are the underlying elements of any good fire protection system. At American Alarm we have extensive experience, over three decades, designing, installing and servicing fire alarm systems for the home and for a wide range of complex commercial environments. Click to read more ...
Security over time
The home security systems we install and monitor carry a lifetime warranty. Click to read more ... 
Technical skill
At American Alarm we employ only certified and licensed technicians. And we're proud to say that our staff turnover rate is extremely low. Click to read more ... 
Emergency Response Locator
This Octagonal yellow sign is your seal of quality which indicates that you chose best in-class home security installation, service and technical support, and 24x7x365 monitoring. Click Emergency Response Sign to Read more...
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